Returns
Mattresses Yes, returns are free within the 120-night sleep trial. Accessories No, these items have product-specific return fees. F...
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Tue, 5 Apr, 2022 at 10:45 AM
You can return your mattress anytime between nights 30 and 120 of your sleep trial. (Or between nights 60 and 120 for Novosbed.) Here...
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Mon, 10 Jan, 2022 at 8:47 AM
Many sleepers need extra time to adjust to a new mattress. That's why we require you take at least 30 days to try your mattress bef...
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Thu, 20 Apr, 2023 at 2:36 PM
We never restock or resell returned mattresses. Instead, we pay it forward to your community by donating returned mattresses to a loc...
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Mon, 10 Jan, 2022 at 8:51 AM
We will arrange for someone within our network of local movers, charities, and community organizations across Canada to pick up and rem...
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Mon, 10 Jan, 2022 at 8:52 AM
After the mattress has been removed from your home, we'll process your refund within 2 business days. Once processed, it can take an...
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Thu, 6 May, 2021 at 10:17 AM
